Privacy Policy
Effective Date: 30/07/2026
Last Updated: 30/07/2026
1. Introduction
Welcome to Qualitas (“we”, “our”, “us”).
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our estate agency services.
This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.
2. Who We Are
Business Name: Qualitas
Registered Address: 14 Wentworth Street, Barnsley, S70 5UN
Email: k.hirst@qualitaslettings.co.uk
Telephone: 07807 169256
If you have any questions regarding this policy or your personal data, please contact us using the details above.
3. Information We Collect
We may collect the following personal information:
Information you provide
- Name
- Email address
- Telephone number
- Postal address
- Property preferences
- Budget information
- Property valuation requests
- Information submitted through enquiry forms
- Documents you voluntarily provide
Information collected automatically
When you browse our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
- Referral website
- Cookies and analytics data
4. How We Use Your Information
We use your personal information to:
- Respond to enquiries
- Arrange property viewings
- Provide property valuations
- Manage buying, selling, renting, or letting services
- Send requested property information
- Improve our website
- Prevent fraud
- Meet legal obligations
- Send marketing communications (only where permitted or with your consent)
5. Legal Basis for Processing
We process your information under one or more of the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests where applicable
6. Marketing
If you opt in, we may send you:
- New property alerts
- Market updates
- Newsletters
- Promotional offers
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We will never sell your personal information to third parties for marketing purposes.
7. Sharing Your Information
We may share your data with:
- Mortgage advisers (with permission)
- Solicitors
- Surveyors
- Landlords
- Tenants
- Buyers and sellers
- IT service providers
- Website hosting providers
- CRM providers
- Government authorities where legally required
All third-party providers are required to protect your data.
8. International Transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including:
- UK adequacy regulations
- Standard contractual clauses
- Other lawful transfer mechanisms
9. Data Retention
We keep personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Retention periods vary depending on the purpose and legal requirements.
10. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us using the details above.
11. Security
We implement appropriate technical and organisational measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no internet transmission is completely secure.
12. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for their privacy practices and recommend reviewing their privacy policies.
13. Children’s Privacy
Our services are not intended for children under 18.
We do not knowingly collect personal information from children.
14. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always appear on this page.
15. Contact Us
If you have any questions about this Privacy Policy, please contact:
Qualitas
Address: 14 Wentworth Street, Barnsley, S70 5UN
Email: k.hirst@qualitaslettings.co.uk
Telephone: 07807 169256
